Chantelle Johnston
2011-03-23 11:03:42 UTC
To whom it may concern
I am currently putting together a newsletter that has an animated gif as the masthead and using SeaMonkey to send it out.
The .gif file itself works fine (when opened in Safari, firefox, Internet Explorer and SeaMonkey). However when it is placed into the Newsletter and sent out it doesn't work. Yet when you save the masthead to the desktop (from the newsletter sent out through SeaMonkey) and then open it in any of the above mentioned it works.
gif created (working) --> in SeaMonkey Composer animated.gif is inserted --> copy and paste into mail (Compose new) --> send out --> recipient received NL. animated.gif not working.
Is there anything thing that needs to be done in order to ensure that the gif works once the mail has gone out (or before the mail goes out).
Thanking you in advance for any and all help.
Chantelle
I am currently putting together a newsletter that has an animated gif as the masthead and using SeaMonkey to send it out.
The .gif file itself works fine (when opened in Safari, firefox, Internet Explorer and SeaMonkey). However when it is placed into the Newsletter and sent out it doesn't work. Yet when you save the masthead to the desktop (from the newsletter sent out through SeaMonkey) and then open it in any of the above mentioned it works.
gif created (working) --> in SeaMonkey Composer animated.gif is inserted --> copy and paste into mail (Compose new) --> send out --> recipient received NL. animated.gif not working.
Is there anything thing that needs to be done in order to ensure that the gif works once the mail has gone out (or before the mail goes out).
Thanking you in advance for any and all help.
Chantelle